As of November 15th, 2024
• We will be closed Thursday, November 28th, and we will close at noon on Friday, November 29th, in observance of Thanksgiving.
NOTICE: BEWARE OF EXTORTION EMAILS FROM SCAMMERS
We are issuing this important notice to raise awareness regarding a recent increase in extortion scams through email. Cybercriminals are sending fraudulent messages in which they falsely claim to have compromising information or access to private data. They may demand payment, often in cryptocurrency, and use intimidation tactics to pressure recipients into compliance.
Please keep the following guidelines in mind to protect yourself:
1. Do Not Respond or Engage: Avoid replying to these emails or following any instructions they provide. Engaging may encourage further attempts.
2. Do Not Send Payment: Scammers often rely on fear to extort money. Remember, sending payment typically leads to additional demands rather than resolving the issue.
3. Report Suspicious Emails: Notify the police immediately if you receive an extortion email. This will help monitor and address any potential threats.
4. Maintain Strong Security Practices: Regularly update your passwords, enable two-factor authentication, and be cautious when sharing personal or financial information online.
Remember, these emails are part of a larger scam, and following these guidelines can help protect yourself and your personal information. If you have any questions or concerns, please do not hesitate to contact us.
FAKE CHECK SCAMS
If you receive a check that you were not expecting, whether that check is drawn on Triangle FCU or another financial institution, we encourage you to contact the financial institution to verify the authenticity of the check before you attempt to deposit or cash it. Visit this link, AARP, to learn more about fake check scams.
UPDATE: Criminals are now sending fake checks via email, then instructing recipients to print the check and use remote deposit to deposit the check to their account. Once the check has been deposited, the criminal attempts to steal the funds before the financial institution can discover that the check is a fake, leaving the recipient with a negative balance. Please be aware that legitimate checks will not be delivered via email and no legitimate source will instruct you to deposit the check in this manner.
CRYPTOCURRENCY SCAMS
At TFCU, we are always looking for ways to help and protect our member-owners. As such, we would like to make you aware of scams involving cryptocurrency.
If someone ever contacts you for any reason and requires or demands payment in the form of cryptocurrency such as Bitcoin, they are lying to you and trying to steal from you.
Only scammers demand payment in cryptocurrency.
To learn more about how to protect yourself and your loved ones from this type of fraud, we encourage you to read the article What To Know About Cryptocurrency and Scams located on the Federal Trade Commission website.
Please share this information with your family and friends. Let's work together to keep everyone safe from financial crime.
SECURITY ALERT!
Please be aware that TFCU will not call, text, email or otherwise contact you to request personal or banking information, nor will we send you a text or email prompting you to click a link. If you are contacted by someone claiming to be a TFCU representative, do not provide personal information including your social security number, date of birth, debit card number, CVV number, etc.
Even if caller ID or other sender information displays a TFCU contact, do not provide the sender with any personal information. Technology has made it possible for criminals to "spoof" any phone number or email, making it look as though you are receiving contact from a known person or business. Remember, TFCU will not call you to request personal information. If you receive any contact that seems suspicious, end that contact immediately and call us directly at 662-434-6052 or visit any location to tell us about the contact you received.
When you contact us, we may ask you a series of security questions that are intended to confirm the identity of the person with whom we are speaking. Just as a criminal might impersonate a TFCU employee when they contact you, they may also impersonate a TFCU member when they contact us. Protecting your personal and financial information is our top priority. We encourage members to provide us with a secret password or passcode as an additional way for us to verify your identity.
If you have questions or concerns regarding phone calls, emails, or any other communication related to your business with TFCU, please call us at 662-434-6052, option 8, or visit your nearest branch.
For additional information concerning scams and fraud, visit the AARP website.
"The real job of a credit union is to prove, in modest measure, the practicality of the brotherhood of man."
- Roy Bergengren, pioneer of the United States credit union movement.